Frequently Asked Questions
Q: I am interested in becoming a CEMAS user. How do I get started?
A: Check out our Getting Started page.
Q: How do I gain access to the CEMAS facility?
A: The front doors to CEMAS are open Monday-Friday, 8:00am-5:00pm, except on University holidays. Office and laboratory access is restricted. If you have "daytime access" to the instrument and are at CEMAS for a reservation, please see the front desk to check out a key fob. If you have "all access" to an instrument or would like to inquire about gaining permanent access to the CEMAS facility, please email us. A staff member will contact you within 2-3 business days.
Q: How do I schedule a tour of the facility?
A: Just complete the CEMAS Tour Request form. We will respond to your request within two business days. Please note tours are subject to staff availability.
Q: I would like to get trained on an instrument. How do I go about that?
A: Ohio State students, staff, and faculty can request training through their FOM account. If you are not affiliated with Ohio State, please contact us.
Q: How do I schedule time on an instrument?
A: Ohio State affiliates can make instrument reservations via their Facility Online Manager (FOM) account. In order to reserve time, you must be trained by a CEMAS Instrument Manager. More information can be found here.
Q: Where can I retrieve my data?
A: There are Data Downloading Stations located in the CEMAS facility where you can retrieve your data. Instructions on how to retrieve your data may be found by clicking here.
Q: What are the user fees?
A: The CEMAS user fees can be found here.
Q: If I have a question or issue with billing, who do I contact?
A: Please contact us at email@example.com.
Q: How do I change my funding source?
A: Ohio State affiliates can change their funding source via their FOM account under "My Accounts".
Q: Do you have a space where I can complete work before or after my instrument time?
A: Yes! We have visitor desks located in the Student Research Area. Please see the front desk for access.
If you do not see the answer to your question here, please contact us.